My order never arrived.
Check your order confirmation email for the tracking number. If that doesn’t work, send us an email, tell us what you ordered and your order number, and we’ll help you out.
December 2017
My order has arrived but it’s not what I ordered or it’s broken.
If something is not right with you order please contact us immediately via email or telephone (see contact page). If something is broken please email a picture of the product.
What if I want to make changes to my order?
Please contact us via email [email protected] with your order number and request.. We will cancel or modify the order if it has not yet been shipped.
Can I track my order?
Yes, you can track your order. All orders are set out via Australia Post and can be tracked online. If you haven’t received your tracking no. please contact us with your order number and we will assist.